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Intuitive UX That Increases Revenue

You work incredibly hard to win new customers. Synetec’s UX team will ensure Users have an experience that means they renew, increase usage and become evangelists.
Award Winning
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Highly experienced UX experts
A Refined process that guarantees delivery.
A partnership culture of total transparency.
UX Problems

Poor UX can cause user frustration and can limit business growth

We don’t believe you should choose between exceptional functionality and a slick user experience, so we’ll help you improve the front-end design without disturbing back-end function. Which means you’ll convert more customers. And keep them.

Not redo.

Your developers know their stuff. But they’re not UX designers. We don’t believe you should pay for something you don’t need, so we’ll help you refresh the user interface of your software without the cost of rebuilding the whole system. Which means your customers get the experience they want.
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Astonishingly on time.
Unbelievably in budget.

Your deadlines are our deadlines, and we take them seriously. Since 2019, we haven’t missed a deadline and haven’t run over budget for any of our clients. We take the time to deeply understand your business needs before giving you a quote and a time frame. This means that you can focus on other priorities while we refresh the user interface of your software.
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- UX Case Studies
Transforming User Experience for SCQuARE

At Synetec you're promised

Award-Winning UX Developers

Winner of Technology Innovation Excellence and Best Critical Environment Software Solutions at the 2020 SME News Awards.

Seamless Front-End Development

We transform the usability of the graphical user interface without disrupting your existing users.

100% Delivery Record

We deliver on time and within your budget. Without exception.

Benefits of a UX refresh

Reduce churn
Improve retention
Boost conversion and cross-sell
Increase customer delight and dwell time

Our UX solutions

Synetec is an award-winning Software Development Company based in London, UK.  Small enough to care, big enough to guarantee delivery.


UX Auditing

Increase user engagement, conversions and ROI
with our UX Audit.

Digital product design

We work collaboratively and iteratively to create brand experiences and UI design systems that ingrain excellence into your products and services.

UI/UX Application Modernization

Our team immerse themselves in your current style guides, your competitors' designs, the platforms that you wish to emulate, and everything they can about your audience to create a look and feel for your product that will resonate with users.

UX Prototyping

Prototypes and wireframes put a tangible simulation of a solution into your hands for user testing. Demonstrate ideas and concepts and high fidelity prototypes that allow users to tap, click or swipe through simulations of the real thing.

User Experience Testing and Research

Through qualitative and quantitative research, designed to uncover the real motivations and opinions of users, we weave user research into your project, pre, during and post delivery to inform every stage of the process.
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Don't take our word for it - hear what our clients have said
We realise that it sounds too good to be true that we haven't missed a deadline or run over budget since 2019 which is why we encourage you to find out from our many long-standing clients what it's really like to work with us.

Genesis Investment Management

- Sally Barr, Senior manager

I have worked with Synetec on several large, high-profile projects since 2011. I would have no hesitation in recommending them. They are excellent in understanding the business requirements, and estimating the resources required to deliver this. They are reliable and professional, and we have been very pleased with the software delivered.


- Paul Wilkinson, CEO

Winning new business will be easier as the updated platform delivers a contemporary, responsive service. With the improved User Experience, SCQuARE  can now start looking at how we can support business growth and move into new service territories.

Vida Homeloans

- David Flashman, Head of IT

We now know exactly what we will see on Azure in terms of performance improvement and cost reduction, which is critical before making the move. Synetec also provided us with a testing tool we can keep using before rolling out any updates, ensuring continuity.


- Carl Jani, Co-CEO

Synetec have worked with us to design a CRM and trading platform for our business, a deliverable foreign exchange broker. The service has been incredibly sharp and their insight into developing the various models has been invaluable.

Zorin Finance

- Luke Townsend, CEO

The best thing about working with Synetec is twofold: a) taking the strain off us i.e. a fast growing business for which employing full-time headcount for a project such as this doesn’t make sense and b) your patience in allowing us to continually refine our tech requirements!

Arch Services

- Adam Coals, Operations Manager

We have worked with Synetec for 11 months now with system design, analysis and development expertise. Their customer service and expertise have been exemplary and their combination of industry and technological expertise have proved to be most valuable.


Why Synetec UX?

Exceptional user experience is all about understanding the user. We consider each task a user needs to complete, how often the task is carried out and the order in which tasks are done. And the best way to understand what users need? We ask questions, and lots of them (and we’ll never apologise for the amount of questions, sorry). It’s why we spend so much time on the Discovery stage, to understand who your users are and plan out the best way to extract this information.

What’s the most important part of UX?

Lots of inexperienced UX designers consider the user interface design and work backwards. Synetec UX focuses on a robust UX foundation. We begin with the wider business strategy, then we scope and structure the work, and finally we focus on the surface design. So we actually work back-to-front, using holistic user experience design methods.

Where is Synetec based?

We’re based in the heart of London, close to Borough market. Which means lunch is always an experience.

What development methodology does Synetec use?

The tech landscape (sorry, we normally try to avoid using that word) is rapidly changing, along with regulatory requirements. So we use Agile methodology in every aspect of our business to stay ahead. And to prioritise quality and efficiency.

What happens after go-live?

We talk a lot about partnership. Not because it’s a buzzword. But because it’s how we work. It means we’ll work with you to collect user feedback, analyse the data and repeat.

Where are Synetec developers based?

All but one of our team are based in the UK. That ‘one’ was smart enough to take advantage of remote working and relocate to Spain.

How will I be consulted?

A more apt question might be how often will you be consulted? And the answer is all the time. You know your business better than anyone else; this app is your vision. So we’ll consult you at every stage because we want you to walk the UX design journey with us. And because we’re a partner, not a vendor.

Book a call with us today
we'll give you Clarity so you know what good can look like
Show you your next steps with a roadmap to achieve your business goals
Connect you with a bespoke Software development specialist and someone with domain level expertise
Let's Talk!

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